PRODUCT DESIGNER · SINGAPORE
I make complex systems simple.
Hi, I'm Sufyan. I've spent 7 years designing products where the stakes are high and the systems are messy: delivery logistics across Southeast Asia, digital banking from scratch, and government tools that officers and citizens actually need to understand.
CURRENTLY AT
Open Government Products
PREVIOUSLY AT
Grab, GXS Bank
SELECTED WORK
PRODUCT DESIGN · STRATEGY · GOVERNMENT · FINTECH
Pivoting a government payments platform twice
Designed PaySG, a unified government payments platform that makes it straightforward for citizens to pay fees, fines, and bills across agencies.
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PRODUCT DESIGN · STRATEGY · 0 TO 1 · BANKING · FINTECH
Onboarding Singapore's first digital bank
Designed the onboarding and KYC flow for GXS Bank, the flow that every single customer must pass through to access the product.
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PRODUCT DESIGN · UX RESEARCH · FOOD DELIVERY · MAPS
Faster food deliveries using an AddressBook
Designed an address management system that reduced delivery failures and improved the experience for millions of users across Southeast Asia.
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